It’s challenging to talk with an angry customer, co-worker, or direct report. In this session, you’ll gain a deeper understanding of the causes of conflicts and learn new ways to resolve them. You’ll see how to read people and spot key differences in how they approach work, communication and conflict. This will make you a more skillful communicator.
Take-aways from this session will include:
Instruction by Alan Krieger, Krieger Solutions, LLC
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