This registration page may not work well in Internet Explorer. Please use a different browser to complete your registration.

BusinessU: Conflict Resolution-The Key Steps to Defusing and Resolving Conflicts

March 23, 2021 9:00 AM - 10:15 AM (EDT)

Description

It’s challenging to talk with an angry customer, co-worker, or direct report. In this session, you’ll gain a deeper understanding of the causes of conflicts and learn new ways to resolve them. You’ll see how to read people and spot key differences in how they approach work, communication and conflict. This will make you a more skillful communicator. 

Take-aways from this session will include:

  • A deeper understanding of the causes of anger and conflict
  • A tool to identify differences in how people approach communication and conflict
  • An essential negotiation strategy
  • Four simple and powerful steps to defuse the anger and work toward a positive resolution 

Instruction by Alan Krieger, Krieger Solutions, LLC

Presenting Sponsor



Location

Virtual

United States

My Information

{{vm.loginInfo.errorMessage}}

Registration Options

Name Price Qty
{{20.00 | currency }}
Maximum registration limit for this type has been reached. {{!vm.EventInfo.CurrentUserInfo.IsStaffUser || vm.EventInfo.AllowWaitingList ? ("You may add "+vm.regTypes[0].AttendeeCountOverTheLimit+" attendee(s) to the waiting list, or remove them to continue") : ""}}
{{30.00 | currency }}
Maximum registration limit for this type has been reached. {{!vm.EventInfo.CurrentUserInfo.IsStaffUser || vm.EventInfo.AllowWaitingList ? ("You may add "+vm.regTypes[1].AttendeeCountOverTheLimit+" attendee(s) to the waiting list, or remove them to continue") : ""}}
Total vacant spots per event: 68
{{vm.status.maxEventLimitViolation.msg}}
No registration options available. Please log in to register.

Attendees

Please add registration options

{{er.Name}} Attendees

{{ att.getAttendeeTerm(vm.EventSettings.AdditionalAttendeesTerm, $index) }} #{{ att.getAttendeeIndexDisplay(vm.EventSettings.AdditionalAttendeesTerm, $index) }}

Total: {{att.TotalPrice | currency}} {{att.IsExhibitor ? "- Price is included with Exhibitor" : att.IsBenefit ? "- Included as a Benefit" : att.IsDiscounted ? "- Discounts have been applied" : ""}}


Address


Phone


Additional Items

 

No Show Policy

Payment Information